With unique, creative and systematic methodologies we contribute to the implementation of continuous innovation (AIM™) to create competitive advantages and to the organizational transformation (Strategic and Tactical Planning) seeking to ensure sustainable and profitable growth for our customers.
One-day workshops to "listen to the customer’s voice". Representatives of one market segment are creatively involved in the design of the “ideal” X (supplier, product, service or relationship) which get described by their attributes. The attributes are prioritized in terms of their relative importance and the present level of satisfaction. The result allows you, as the supplier, to know what you do well, what you don't and more importantly what that segment of your market "values and would like you to do for them" Innovation Opportunities